Privacy

We print it, we post it, we delete it. Here's exactly what that means.

What we hold, and for how long

• Your photo: deleted the moment the print file is made, usually within a minute of paying. If a payment isn't completed, the photo is deleted within 24 hours.
• The print file: sent to our printer, Prodigi in the UK, who use it only to print and post your card. Our copy is deleted 14 days after it's made, in case a card needs reprinting.
• The recipient's name and address: passed to the printer to address the envelope, and kept so we can post the card and, if you ticked the reminder, so next year's card can be set up in one click. Deleted when you unsubscribe, or two years after the order.
• Your email: collected by Stripe when you pay. Stripe sends your receipt. We use it only for the reminder you asked for. Deleted two years after the order.
• Payment details: handled entirely by Stripe. We never see your card number.

What we don't do

No accounts, no marketing list, no tracking across other sites, no selling or sharing data. The only email we send is the reminder you ticked, and every one has a link to stop them.

Where it lives

Orders are stored with Cloudflare, payments with Stripe, email through Resend, printing and posting by Prodigi in the UK. All are bound by their own data processing terms.

Your rights

Ask and we'll tell you what we hold, or delete it. Email post@postboxfox.co.uk.